In order to better provide you with our numerous services, we collect information from our users. We collect Personally Identifiable Information, which is information that lets us know the specifics of who you are. We also collect Non-Personally Identifiable information that does not by itself identify a specific individual. Below we describe this information in more detail.
When you engage in certain activities with RentBid.com, such as registering for a membership, ordering a product or service, submitting content and/or posting content in discussion forums or other public areas, entering a contest or sweepstakes, filling out a survey, or sending us feedback, we may ask you to provide certain information about yourself by filling out and submitting an online form. Providing information is purely optional on your part; however, not all features and services (such as, responding to your inquiries) would be available to you if you elect not to provide information.
For a simple inquiry or offer we ask for your email address.
We may collect information about the way you interact with our sites, services, content and advertising, transact with us including (i) computer, browser and connection information, (i) statistics on page views, traffic to and from our sites, ad data, IP address and standard web log information, (ii) your transactions with us, such as, when you make a purchase, submit a form and download applications from us; and (iv) when you contact us for help.
We may obtain information from or about you in other ways. For example, we may verify user information with a service provider or combine your information with information we collect from other companies. Also, you may send us correspondence, testimonials, photos, blogs, writings, customer satisfaction surveys or customer service communications.
We may also collect, or our third-party ad server and/or content server may collect, certain Non-Personally Identifiable Information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers, software, to administer our Site, and to gather demographic information. Our third-party ad servers will also provide us with summary, but not individual, reports that will tell us how many ads were presented and clicked upon at our Site.
Our primary purpose in collecting personal information is to provide you with a safe, efficient and customized experience. We may use the information we collect to:
We do not sell, rental, or rent your Personally Identifiable Information to others. We rely on affiliates and certain third party services under contract with us to help us provide certain RentBid.com services to you. Our service partners and we use your Personally Identifiable Information to operate our sites and to deliver their services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this Site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service.
Occasionally, we may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order or subpoena or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
You understand and consent that we must share information between our customers that allow them to complete a rental. RentBid.com only shares name and a registration confirmation that each rental provides. As such, RentBid.com does not control what is contained within the registration confirmation so it may contain information such as name, like name, shipping address and other information.
You can access and change your account information in My Account www.RentBid.com/login.
We may communicate with you at various times, with administrative emails or phone calls, about transactions and service announcements, customer service responses, and promotional emails like special offers, newsletters and updates. You can choose to stop receiving promotional emails at any time simply by changing your preferences, unsubscribing on the website, or using an email's unsubscribe function. You may not opt out of receiving administrative messages or customer service responses..
Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
You must be at least 18 years old to have our permission to use this Site. Our policy is that we do not knowingly collect, use, or disclose Personally Identifiable Information about visitors that are under 18 years of age.
Should you have any questions or concerns regarding this policy, please contact us at:
Last Updated: 01 February 1, 2015